I have a voucher

During the Covid-19 lockdown we are providing a delivery only service.

If you already have a foodbank voucher please complete the form below and we will deliver your food parcel within 2 working days. Our delivery days are Monday, Wednesday and Friday, between 12pm and 4pm. We must receive your voucher number and food parcel delivery request before 2pm on the day of delivery (1pm for Sheppey deliveries).

We are unable to give a time for delivery and we cannot leave your parcel unattended. Do not request a delivery if you are not going to be at home on these days.

 

Click here if you don't have a foodbank voucher

 

You need to tell us your first name
You need to tell us your surname/last name
You need to tell us the voucher code on your voucher or the code your referral agency gave you.
We need your telephone number so that we can call you if there is a problem delivering your parcel.
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During the Covid-19 lockdown we are providing a delivery service only. Please enter your address and post code below. If your home is difficult to find, please use the MESSAGE box at the end of this form to give us directions.

We need you to give us your address so that we can deliver your food
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We need to know your postcode, so that we can find your address on sat nav/Google Maps
If you have no allergies or dietary requirements, please put none.
We need to know if you have full cooking facilities, so that we can give you food that you will be able to cook
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Would you like tea, coffee or hot chocolate? If you don't want anything please select NONE

PLEASE NOTE all food parcel items and additional item requests, are subject to available stock. At this time we do not have the full range of items that we normally have.

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We need you to agree to our privacy notice before we can process your delivery request.

On successful submission of this form your food parcel will be delivered within 1-2 working days. Our delivery days are currently Tuesday, Thursday and Friday. We are not able to give a time for delivery, but during Covid-19 lockdown, we expect all clients requesting a foodbank delivery to be at home to receive their parcel. When our volunteer arrives they will place your parcel on the doorstep, ring/knock the door and then step back 2-3 metres and wait for you to open the door and take your parcel. If you are not at home when we call, we will try and re-deliver later the same day, but if you are still not at home then we will not re-deliver. Please make sure when you submit this request that you will be available to take delivery.

Our delivery days are Monday, Wednesday and Friday, between 12pm and 4pm. We must receive your voucher number and food parcel delivery request before 2pm on the day of delivery (1pm for Sheppey deliveries).