I need a voucher

If you have previously had a Swale Foodbank voucher, please try to contact the referral agency you used last time and ask them to issue you a Swale Foodbank voucher.

Our delivery days are Monday, Wednesday and Friday, between 12pm and 4pm. We must have your voucher number and food parcel delivery request before 2pm on the day of delivery (1pm for Sheppey deliveries). Please allow enough time for your referral agency to issue your voucher code.

Once you have a voucher please go to our I Have A Voucher page.

If you are unable to make contact with your referral agency, or you have never had a Swale Foodbank voucher before, please complete the form below.

Please complete this form

Please note that we are unable to give a time for delivery and we are unable to leave parcels unattended or with anyone else. We expect everyone to be following government lockdown instructions and staying at home. Our delivery days are Monday, Wednesday and Friday between 12pm and 4pm.

We need you to tell us your first name
We need you to tell us your surname/last name
Please tell us your year of birth (we DO NOT need your full DOB)
We need your telephone number in case we need to speak to you about your request.
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During the Covid-19 lockdown we are providing a delivery service only. Please enter your address and post code below. If your home is difficult to find, please use the MESSAGE box at the end of this form to give us directions.

We need to know your address so that we can process your request for a voucher and deliver your parcel
We need your post code
Before we can approach a referral agency to issue you a voucher, we need to know why you need help from foodbank

Please tell us how many people in your family that live in your house

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We need you to tell us if you have had one of our foodbank vouchers before

























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We need to know if you have any dietary requirements or allergies. If you do not please write NONE
We need to know what cooking facilities you have so that we can give you food that you are able to cook
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Would you like tea, coffee or hot chocolate? If you don't want anything please select NONE

PLEASE NOTE all food parcel items and additional item requests, are subject to available stock. At this time we do not have the full range of items that we normally have.

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We need you to agree to our privacy policy before we can process your request for a foodbank voucher
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Once we have received your voucher request we will find a referral agency to issue you a voucher. If we have any difficulties we will contact you. Sometimes we may need to contact you to check some information before we can contact a referral agency. Our delivery days are Monday, Wednesday and Friday, between 12pm and 4pm. We must have your voucher number before 2pm on the day of delivery (1pm for Sheppey deliveries). Please allow enough time for your referral agency to issue your voucher code.

Our delivery days are Monday, Wednesday and Friday between 12pm and 4pm.

Your personal information is used to assess eligibility and provide food vouchers as well as for monitoring and statistical analysis. Your personal information is only seen by people who need to do so for food bank reasons. It not used for any other purpose. Information from your referral is accessible to food banks where you redeem your food voucher, any agencies that refer you and the food bank the agency is associated with. Other referral agencies with access to E-referral and food banks in our Network can see the dates when someone with your name and postcode has been to a food bank but they can’t see any more information; like your address or why you needed the food bank’s help. Your personal information is stored in a secure database owned and administered by the Trussell Trust, who are a separate data controller and use your data for statistical and monitoring purposes. Your data is kept for six years. Your personal data will never be sold to any other bodies. To find out more about how we look after your personal information please ask the food bank to give you a copy of their privacy statement.